Am I On BookingSync?
Your Privacy Rights
Under privacy laws, you have various rights in relation to your personal information and we respect those rights. In particular, you have a right to:
- request a copy of personal information we hold about you;
- ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete; and
- object to our processing of your personal information.
This page gives you information about how to exercise these rights.
How can I find out if I am listed on BookingSync?
Please fill in the “Am I On BookingSync?” form above.
We will then email you at the address you provide to ask for information to confirm your identity. This is to safeguard your own privacy. Any identification evidence that you provide will only be used to verify your identity for the purpose of your requests.
When we’ve verified your identity, we will then tell you whether you’re on BookingSync or not. We usually do this within 10 business days or in accordance with the response time required under applicable data protection laws.
How can I exercise rights to update or correct information about me, or to object to the use of that information?
If you are listed on BookingSync, you may request your information to be updated, corrected, subject to restricted processing or removed if you have good reasons for doing so. To do so, please email legal@bookingsync.com.
We will consider your request carefully and will act to stop inaccurate, outdated, irrelevant or excessive information about you being held in BookingSync.
We may need supporting information and/or documentation from you in order to consider your request properly.
Once we have decided whether to update, correct or remove your information in BookingSync, we will let you know what the outcome is and what action we have taken (e.g. update, correction, removal and/ or making a note of concerns you have expressed on your report). We will aim to do so within 10 working days and will always provide reasons for our decisions.
How much does it cost?
We make no charge for handling the requests described on this page.
Will you always comply with my request?
There are limits to the rights that you have in relation to your personal data and in certain circumstances we may not be required or able to meet your request, or we may meet your request in part only. Where this occurs, we will provide you with an explanation of the legitimate basis on which we are unable to meet your request.
Why have I not heard from you?
We will only contact you at the email address you give us, so please do make sure you provide the right address. If you have completed the “Am I on BookingSync?” form above and not heard from us, please check your junk mail folder. You may also email legal@bookingsync.com.
How is my information used within BookingSync?
Please see the BookingSync Privacy Policy for further details.
How can I contact you / complain?
For further information about BookingSync, or to make a suggestion, please email legal@bookingsync.com.
If you wish to make a complaint about BookingSync or about how we have handled a request you have made in connection with BookingSync, please email us at legal@bookingsync.com or write to us at the address below:
Attn: Data Protection Officer
SAS BookingSync
Les Chazals
05100 Névache
France
If you are unhappy with the way we have handled your complaint, you can also contact your local data protection regulator, if you have one. A list of European data protection regulators can be found here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm